Products and apps built on top of the Jira platform help teams plan, assign, track, report, and manage work. The Jira platform brings teams together for everything from agile software development and customer support to start-ups and enterprises (or to weddings and home renovations.)
The products built on the Jira platform are Jira Software, Jira Service Management, and Jira Core. Jira Align is an enterprise agile planning platform that connects work at scale.
Jira Software, Jira Service Management, and Jira Core come with built-in project templates for different use cases, and integrate seamlessly, so teams across organizations can work better and smarter together.
Jira software
Built for every member of your agile team and beyond to plan, track, and ship world-class software. https://www.atlassian.com/software/jira
Users
- Software developers
- QA and testing
- Project managers
- Product designer
- Product owners
- Program managers
- Project managers
- SCRUM masters
Use cases
- Agile teams
- Bug tracking
- Project management
- Product management
- Process management
- Task management
- Software development
- Requirements & test case management
Hosting
- Cloud, Data Center
Licensing
- Licensed by user
- All Jira Software users can access Jira Core features Users have access to:
- Software projects & features
- Business projects & features
Jira Service management
Give your customers an easy way to ask for help and your agents a faster way to deliver it. https://www.atlassian.com/software/jira/service-management
Users DevOps managers IT operations managers Support managers IT Service desk agents Enterprise architect Services owner
Use cases ITSM Service Desk Enterprise Service Management Service Request Management Incident Management Problem Management Change Management Asset Management Customer Support Ticketing Support
Hosting Cloud, Data Center
Licensing Licensed by agent Free and unlimited customers (users submitting requests) All Jira Service Management agents can access Jira Core features Users have access to:
- Service management projects & features
- Software projects & features
- Business projects & features
Jira core
Manage any business project including marketing campaigns, HR onboarding, approvals and legal document reviews. https://www.atlassian.com/software/jira/core
Users Business users Marketing Operations HR Legal Finance IT
Use cases Non-technical team projects Workflow approvals Task management
Hosting Cloud, Data Center
Licensing All Jira Software users can access Jira Core features. Users have access to Business Projects & features (Dashboards, Reports, etc).
Jira Align
Enterprise Agile Planning platform that connects product, program, and portfolio strategy to technical execution, at scale. https://www.atlassian.com/software/jira/align
Users Portfolio managers Executives Program managers Release train engineersProduct managers Product delivery teams Transformation teams Finance
Use cases Enterprise agile transformation Scaling agile Spotify SAFe Scrum@Scale LeSS Disciplined agile Hybrid
Hosting Cloud, Dedicated Cloud
Licensing A Jira Align Standard user has access to all functionality for collaborative planning, management execution and analysis/reporting/visualization across Program and/or Team modules. A Jira Align Enterprise user has access to all functionality of a Standard user plus access to Enterprise, Portfolio, and Solution modules.
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