Jira Project Management

Products and apps built on top of the Jira platform help teams plan, assign, track, report, and manage work. The Jira platform brings teams together for everything from agile software development and customer support to start-ups and enterprises.

The products built on the Jira platform are Jira Software, Jira Service Management, and Jira Core. Jira Align is an enterprise agile planning platform that connects work at scale.

Jira Software, Jira Service Management, and Jira Core come with built-in project templates for different use cases, and integrate seamlessly so teams across organizations can work better and smarter together.

Jira Software

Built for every member of your agile team and beyond to plan, track, and ship world-class software.
atlassian.com/software/jira

Users: Software developers, QA and testing, project managers, product designers, product owners, program managers, SCRUM masters.

Use cases: Agile teams, bug tracking, project management, product management, process management, task management, software development, requirements & test case management.

Hosting: Cloud, Data Center.

Licensing: Licensed by user. All Jira Software users can access Jira Core features. Users have access to software projects, business projects, and their features.

Jira Service Management

Give your customers an easy way to ask for help and your agents a faster way to deliver it.
atlassian.com/software/jira/service-management

Users: DevOps managers, IT operations managers, support managers, IT service desk agents, enterprise architects, services owners.

Use cases: ITSM, service desk, enterprise service management, service request management, incident management, problem management, change management, asset management, customer support, ticketing support.

Hosting: Cloud, Data Center.

Licensing: Licensed by agent. Free and unlimited customers (users submitting requests). All Jira Service Management agents can access Jira Core features.

Jira Core

Manage any business project including marketing campaigns, HR onboarding, approvals, and legal document reviews.
atlassian.com/software/jira/core

Users: Business users, marketing, operations, HR, legal, finance, IT.

Use cases: Non-technical team projects, workflow approvals, task management.

Hosting: Cloud, Data Center.

Licensing: All Jira Software users can access Jira Core features. Users have access to business projects and features (dashboards, reports, etc.).

Jira Align

Enterprise Agile Planning platform that connects product, program, and portfolio strategy to technical execution, at scale.
atlassian.com/software/jira/align

Users: Portfolio managers, executives, program managers, release train engineers, product managers, product delivery teams, transformation teams, finance.

Use cases: Enterprise agile transformation, scaling agile (Spotify, SAFe, Scrum@Scale, LeSS, Disciplined Agile, Hybrid).

Hosting: Cloud, Dedicated Cloud.

Licensing: Standard tier provides collaborative planning, management execution, and analysis/reporting/visualization across Program and Team modules. Enterprise tier adds Enterprise, Portfolio, and Solution modules.